So by now, most of you have probably heard about the clusterfuck that was JetBlue airlines last week in NY. If not, in a nutshell, during the snowstorm on the East Coast, JetBlue left passengers sitting on planes mere yards from the terminal for up to 10 hours. They ran out of food, it was hot inside and the toilets filled up and stank like ass.
Well, in an effort to win back customers - and avoid threatened government regulations - JetBlue yesterday announced a "passenger bill of rights." Among the "improvements" is a vow to deplane passengers if a plane is stuck on the ground for five hours.
Excuse me but...
FIVE HOURS?!?! Are you fucking kidding me?! If I'm ever stuck on a plane just sitting on the tarmac for FIVE FUCKING HOURS it better be a hostage situation.
What a load of shit. But, unfortunately, this is the kind of "solution" passengers will get if Congress doesn't force the hand of the airline industry to do better - much better.
If you doubt it, ask any of the poor saps stuck in NY last week. Or, in the future, ask the suckers stuck for FIVE FUCKING HOURS after JetBlue's big "fix."